Your information. No funny business.

Depending on how you use the site or our service, we may collect:

• Contact and business information, including your name, email, phone number, business name, address, service area and website.
• Sales and support conversations, including messages and transcripts from our website chat and emails.
• Quiz information, including your answers, score, result, email and any source information included in the link you used.
• Membership and onboarding information, including the details, goals, assets, access information and instructions you submit so we can do the work.
• Lead and call-tracking information, including caller details, call source, page and campaign information, call recordings or transcripts where enabled, and information submitted through tracked forms.
• Payment and account information, including your billing contact, payment status, customer identifier and renewal details. Card details are entered into Airwallex's secure payment fields and are not sent to our website servers.
• Basic technical information supplied when your browser connects to the site, such as your IP address, browser details and request timing. We use this mainly for security, troubleshooting and preventing abuse.

We use information to:

• answer questions, follow up on enquiries and work out whether the service is a fit;
• process payments and manage memberships;
• build and manage your website, search presence and other agreed work;
• attribute calls and forms to marketing sources, review enquiry quality and improve the work;
• prepare quiz results, reports and recommendations;
• keep customer records, provide support and communicate about your account;
• protect the site and service from fraud, abuse and security threats; and
• meet legal, tax, accounting and regulatory obligations.

We share information only where it helps us run or deliver the service. That can include providers for payments, website hosting, email, customer relationship management, call and form tracking, transcription, AI-assisted chat and business operations, as well as professional advisers or authorities when legally required.

These providers may process information in other countries and under their own privacy and security terms. We choose established providers and give them only the information needed for their role.

We do not sell or rent your personal information.

If you ask for a result, make an enquiry or become a customer, we may contact you about that request and relevant Supercheap Digital services. You can opt out of promotional email at any time using the unsubscribe option in the email or by contacting us. We may still send essential account, billing or service messages.

We use reasonable technical and organisational safeguards to protect the information we hold. No online system can be guaranteed completely secure.

We keep information only as long as reasonably needed for the purposes described here, including providing the service, maintaining business records, resolving disputes and meeting legal obligations. When it is no longer needed, we delete it or remove identifying details where practical.

You can ask us to:

• tell you what personal information we hold about you;
• correct information that is wrong or incomplete;
• delete information we no longer need to keep; or
• stop sending promotional messages.

Use the chat at supercheap.digital and tell us it is a privacy request. Your request will be passed to a human. We may need to confirm your identity before acting on it, and some information may need to be retained for legal or legitimate business reasons.

Our site may link to other websites. Their privacy practices are their responsibility, so check their policies when you leave our site.

Supercheap Digital is a business service and is not directed to children. We do not knowingly collect personal information from children.

We may update this policy when our service or legal obligations change. The current version will always be published here with the latest update date.